Privacy Policy

Effective Date: [Insert Date]

This Privacy Policy (“Policy”) explains how Gill22 (“Company,” “we,” “our,” or “us”) collects, uses, discloses, and protects the personal information of users (“you,” “your,” or “user”) who access our website or use any related truck dispatching services (“Services”). This Policy applies to all users of the website.

By accessing this website or using our Services, you agree to the practices described in this Policy. If you do not agree with any part of this Policy, you must discontinue use of the website and Services immediately.

You are also encouraged to review our , which govern your use of the website and set forth additional terms related to our Services. “We,” “our,” or “us” refers to Gill22 and any affiliated entities. “You,” “your,” or “user” refers to any individual or business accessing our site or Services.

1. Information We Collect

We may collect personal and business information from you, including but not limited to your name, phone number, email address, company name, DOT and MC numbers, billing information, and business address.

Additional data may include operational preferences, location details, and any information you voluntarily provide through forms, surveys, calls, or other interactions.

We may also collect information about your interactions with the site, including IP address, general location (e.g., city and state), and browser data for analytics and support purposes.

2. Methods of Collection

We collect information directly from you when you complete forms on our website, participate in surveys, schedule calls, provide information over the phone, or use our platform and related software tools. Information may also be collected through integrated systems such as Truk AI, which powers parts of our Services.

Data is collected only with your knowledge and for purposes described in this Policy.

3. Use of Information

We use the information we collect to provide and improve our dispatching Services. This includes facilitating load matching, communicating with brokers and carriers, sending service updates, confirming appointments, issuing invoices, and processing payments. We may also use your data to provide customer support, analyze performance, comply with legal obligations, and send marketing or promotional communications, provided you have opted in.

Your data may be used for internal analytics to improve our business operations but will not be sold or used for purposes not disclosed in this Policy.

4. Communication and SMS Messaging

By providing your phone number to Gill22, you consent to receive text messages (SMS) from us. These messages may be sent manually or through automated systems and may include appointment reminders, service-related alerts, updates, and promotional content.

Message frequency may vary. Message and data rates may apply based on your carrier plan. You can opt out of marketing text messages at any time by replying “STOP.” To receive assistance, reply “HELP” or contact us at [email protected] or .

We will only send SMS communications to individuals who have expressly consented to receive such messages through a web form, intake survey, or verbal agreement. Your consent to receive SMS messages is not a condition of purchasing any product or service.

5. Legal Basis for Processing

We process personal information based on several legal grounds, including your consent, the necessity of processing for the performance of a contract, our legitimate business interests, and compliance with legal obligations. In each case, we ensure your rights are respected and protected.

6. Sharing and Disclosure of Information

We do not sell or rent your personal information to third parties. We may, however, disclose your data to authorized third parties who assist in the delivery of our Services. These parties may include freight brokers, factoring companies, insurance providers, payment processors (such as Stripe), and technology platforms (such as Truk AI).

All third parties are contractually obligated to use your information solely for the purpose of fulfilling their responsibilities in connection with our Services and must protect your data in accordance with applicable laws.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, measure website performance, and support marketing efforts. These technologies may collect information such as your browser type, IP address, device identifiers, pages visited, and referring websites.

You can adjust your browser settings to refuse or disable cookies. However, doing so may affect the functionality of certain website features.

8. Data Security and Storage

We use commercially reasonable safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. Your data may be stored on secure servers managed by Truk AI and its underlying platform provider, GoHighLevel, which implement encryption and access controls consistent with industry standards.

Only authorized personnel and partners have access to your personal data, and all access is limited to business purposes only.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymized in a manner that prevents unauthorized access or use.

10. Your Rights

Subject to applicable law, you may have the right to:

• Access the personal information we hold about you

• Correct inaccurate or incomplete information

• Request deletion of your data

• Withdraw consent where processing is based on consent

• Object to or restrict certain types of data processing

• Opt out of promotional communications at any time

To exercise any of these rights, you may contact us at [email protected] or call . We will respond to your request in accordance with applicable legal requirements.

11. Children’s Privacy

Our website and Services are not directed toward individuals under the age of 18. We do not knowingly collect personal data from children. If we discover that a user under 18 has submitted personal information without verifiable parental consent, we will take steps to delete the data as soon as possible.

12. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.” If material changes are made to the way we handle personal data, we may notify you via email or through a prominent notice on our website.

Your continued use of the website and Services following any updates constitutes your acceptance of the revised Policy.

13. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, you may contact us using the information below:

Gill22

Email: [email protected]

Phone: